From “Have you?” to “How would you?”

If you are asked, “Have you done this before?”, and the short answer is, “No”, always follow through with an answer as if you were asked, “Can you do this?” or “How would you do this?”. And/Or give an example of how you were tasked with something you’d never done before, and how you went about figuring it out.

And if you ever ask someone, “Have you done this before?” as a means to winnow down a consideration set of people for a task or a role or whatever, strongly consider following up with, “OK. Give me an example of an instance where you were tasked with something you’d never done before and you had to figure it out. What did you do?”

How to do something can be taught. Whether it’s using a tool, a technology, an interface, rules specific to a business or industry, and so on.

Curiosity, problem solving, and resilience are traits that are typically inherent and not easily taught. Find those and build around them.

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